FAQ

Speak with Our Helpful Staff

Need assistance? Our friendly and knowledgeable support team is here to help!

Chat to sales

Talk to our sales team and find the perfect plan

sales@streamerplus.com
Chat to Support

Chat with our support team anytime!

support@streamerplus.com
Visit Us

Visit us for more information and personalized support!

1412 Broadway 21st Floor, New York

Frequently Asked Question

Find your answers with the most asked question from our clients.

Can buying Twitch followers get me banned?

No, our services use safe methods that fully comply with Twitch’s guidelines. We never require your password or access to your account.

How fast will I see results after purchasing followers?

In most cases, you’ll begin seeing new followers within a few hours. Full delivery usually takes 1–2 days, depending on the size of your order.

Are the followers real or bots?

We offer both real and high-quality promotional followers, depending on your chosen plan. All are safe, non-dropping, and optimized for growth.

Will followers interact with my content?

Real followers may engage with your content, while promotional followers are designed to boost your social proof and visibility.

How does buying followers help me grow organically?

A strong follower count increases your credibility, which attracts real viewers. This boosts your chances of being featured on Twitch’s discovery page and gaining natural traction.

Can I buy followers more than once?

Yes! You can place multiple orders over time. Many creators buy in stages as their channel grows to maintain momentum and boost visibility.

Will this help me get Twitch Affiliate or Partner status?

It can help you meet the follower requirement faster, but you’ll also need to meet Twitch’s criteria for views, streaming hours, and engagement. Our services give you a powerful head start.

Is there a refund policy?

Yes. If we don’t deliver the number of followers you paid for, we’ll refund your money in full. Simple as that.

What is the delivery time?

You will start getting new followers within 1 to 2 hours after you choose your plan and make the payment. Most packages are fully delivered within 1 to 4 days, depending on the size of your order. Larger follower counts may take slightly longer to ensure natural, safe delivery.

How do I address issues with the order?

You can reach our 24/7 support team through the website form or live chat. We’re always here to help.

Can I track the order?

Yes! You’ll receive email notifications and can track your order status through your account dashboard in real time.

Can I change or cancel my order after placing it?

If your order hasn’t started processing, contact our support team immediately to make changes or cancel it.

What if I receive fewer followers than I paid for?

We offer refill guarantees. If you notice a drop or incomplete delivery, reach out to support and we’ll top it up at no extra cost.

How can I contact support directly?

You can email us anytime at support@streamerplus.com or use the chat feature on our website for instant help.

What if I entered the wrong Twitch channel link?

No worries—just contact us immediately via chat or email. If the order hasn’t been processed, we’ll update it for you.

Do you offer support in different time zones?

Yes. Our support is available 24/7 regardless of your location, so we’re always here when you need help.

What payment methods do you accept?

We accept all major payment methods including American Express, Visa, MasterCard, Apple Pay, and Google Pay.

Is it safe to pay on your website?

Yes! We use trusted, encrypted payment gateways to make sure your information stays safe and private at all times.

Can I use Apple Pay or Google Pay?

Absolutely! You can pay instantly and securely using Apple Pay or Google Pay on supported devices.

Will I be charged extra fees?

No hidden fees—what you see is what you pay. All taxes and charges are included in the price at checkout.

Can I get a receipt for my purchase?

Yes, you’ll receive an automatic receipt via email right after completing your order.

Do you store my payment information?

No. We do not store any payment details. All transactions are handled through secure third-party processors like Stripe, Apple Pay, or Google Pay.

Can I use a promo code or discount?

Yes! We regularly offer discounts. If you have a promo code, enter it during checkout to receive a reduced price.

Do you offer bulk discounts for agencies or stream teams?

Yes, contact us directly for custom pricing if you’re planning to order in bulk or manage multiple accounts.

Can I become an affiliate and earn from referrals?

Definitely! We offer an affiliate program where you can earn commission for every user you refer who makes a purchase.

Do you only offer Twitch services?

No, we also provide packages for YouTube and Kick—followers, viewers, and subscribers.

What happens if my followers drop after 30 days?

While it’s very rare, if you experience significant drop-off after the guarantee period, you can always contact us for custom support or a loyalty-based top-up.

Can I choose how fast the followers are delivered?

For most packages, delivery speed is optimized automatically for safety. However, custom pacing options may be available—contact us if you have a specific need.

Have More Question?
Contact Us
Ready to Level Up Your Stream?

Don’t wait—start growing your audience today! Whether you’re on Twitch, YouTube, or Kick, we’ve got the perfect solution to boost your viewers, followers, and engagement.