FAQs – Answers to all Your Growth Questions

Can buying Twitch followers get me banned?

Not at all. Our followers service uses safe methods that strictly comply with the rules set forth by Twitch. Passwords are not required.

How long until I’ll see the results after buying followers?

After purchase your order starts instantly, delivery depends on the package you bought bigger packages takes longer. Small packages takes minutes, bigger packages can take 1-2 days max. We send followers in waves to keep your account protected.

Real or bot followers?

We sell two types of followers – real or promotional. Both are safe, non-dropping, and optimized for organic growth.

Will my followers engage with my content?

Real followers will engage with your content. Promotional followers are used for boosting visibility and increasing social proof.

Will following help me grow my channel organically?

The more followers you have, the more credible you are. This means you will attract more people to watch your content, which will help you increase your chances of being promoted on Twitch Discovery page.

Can I buy followers several times?

Yes, we have many loyal customers who regularly place orders and improve their social proofs.

Will it help me become a Twitch Affiliate/Partner member?

Buying followers helps you to achieve the necessary number of followers required by Twitch for the Affiliate/Partner status. Additionally, you should meet other Twitch requirements (number of viewers, hours of watching, etc.).

is there a refund policy?

Of course, if we fail to deliver the ordered quantity of followers within the time frame, we will return your money.

Can you specify the delivery time?

After you place the order, you will receive your followers within 1 to 2 hours. Full order delivery takes 1 to 2 days (depends on the total amount of followers).

Can you tell me how to address issues concerning the order?

You can reach us 24/7 through a website form. Our customer service representatives will gladly help you.

Can I track the order’s status?

Yes, you will receive e-mail notifications and monitor the status of your order within the Dashboard section on Streamerplus. You can link your Twitch channel and see insights and statistics on what streamerplus does for your channel.

Can I make changes to the order once placed?

If your order hasn’t been processed yet, you may change it or cancel it by contacting our customer service department right away.

What will happen if I receive fewer followers than specified?

Our refill service is available free of charge in case of partial delivery of the order or follower’s drop.

How can I contact you directly for customer support?

Our website has a built-in messaging service, as well as an email address: support@streamerplus.com .

What will happen if I accidentally put the wrong Twitch channel link?

Contact our customer support right away. If your order wasn’t processed yet, we will make the corrections to it for you.

Do you have customer service in various time zones?

Our customer support works 24/7 independently of the country or time zone.

Which payment methods do you accept?

All major cards: American Express, Visa, Mastercard; PayPal; crypto currencies. Also, we accept payments from Apple Pay and Google Pay.

Do you accept Apple Pay / Google Pay?

Yes, you can make payments easily using your phone.

How many extra fees will I be charged?

There are no additional fees – the displayed price includes all taxes and charges.

Do I receive an e-mail Receipt?

After your order is completed, you will get an automatic e-mail receipt in just a couple of minutes.

Do you keep my payment information stored?

No, your payment information is not kept in the system. All transactions are made through our third-party processors.

Do you have a promo-code/discount?

Sometimes we offer various discounts to our customers. Simply type in your promo code during the checkout.

Do you offer bulk discounts for agencies and streamers’ teams?

Yes, contact us directly for more details about discounted bulk packages.

Can I become a company affiliate and receive profit from referral marketing?

Yes, we have an affiliate program that enables users to earn from each successfully referred client.

Do you have only Twitch-related offers?

No, besides Twitch, we offer various YouTube and Kick services – followers, views, subscriptions, etc.

What happens in case of dropping of my followers after 30 days?

Although it’s not very likely, but in case of a drop-off after the guarantee period, you are always welcome to contact us.

Can I pick the delivery speed of followers?

Generally, followers delivery speed is adjusted automatically, but sometimes you can find a custom package or contact us to specify your request.

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